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Customer Support

We take customer support and service seriously.

Our customer service technicians are consistently given high scores for customer support and their technical knowledge.

We understand that purchasing a dewatering system—regardless of size—is a purchase not to be taken lightly.

After the PRIME ROTARY FAN PRESS® is installed, a Prime Solution representative will visit to provide a three-day on-site training session for operators.

If you have any issues or questions about the operation or maintenance of the Prime Rotary Fan Press®, contact us. We’ll work with you to quickly answer your questions. We will walk you through troubleshooting the process over the phone to minimize downtime, and if necessary, a representative will visit your facility to investigate the problem and offer quick solutions.

From sampling to service after the sale, Prime Solutions is with you every step of the way, before, during, and after the sale.

Prime Solution also offers preventative maintenance programs.

To begin the ordering process for a ROTARY FAN PRESS system call: 269-694-6666

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